{"id":508,"date":"2025-12-17T11:33:46","date_gmt":"2025-12-17T17:33:46","guid":{"rendered":"https:\/\/therapyintx.com\/?page_id=508"},"modified":"2026-01-06T10:29:24","modified_gmt":"2026-01-06T16:29:24","slug":"compliance","status":"publish","type":"page","link":"https:\/\/therapyintx.com\/?page_id=508","title":{"rendered":"Compliance"},"content":{"rendered":"\t\t
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Texas Compliance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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We are here to help<\/h2><\/div><\/div>

While most issues between client and clinician can be addressed directly, some situations could require escalation. In compliance with the State of Texas, we provide information below to assist your pursuit of a report, if you should find yourself in such a situation.<\/p>

Alternatively, some may have had wonderful experiences with their clinician and like to show support for their practice. Google reviews may be left for Oak Harbor Wellness here<\/a>.<\/p>

Please always feel free to reach out to provide feedback or constructive criticism by contacting the practice at: Lindsay@oakharborwellness.com<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBusiness Violation Concerns\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tIf you believe you have been a victim fraudulent business practices in the State of Texas please contact the Attorney General's Office to file a consumer complaint.\n\nClick above to learn more about your consumer rights.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tLicense Violation Concerns\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tIf you believe a clinician has violated their code of ethics and\/or scope of their licensing regulations, please contact the licensing board.\n\nTexas Behavioral Health Executive Council\n\n1801 Congress Ave., Ste. 7.300\nAustin, Texas 78701\n(512) 305-7700\nInvestigations\/Complaints 24-hour, toll-free system- (800) 821-3205\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tRequest Records\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe are required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested via the client portal at the link above or email Lindsay@oakharborwellness.com to request records.\n\nAdministrative charges may apply.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Good Faith Estimates<\/h3><\/div><\/div>

Under the “No Surprises Act,” as of January 1, 2022 medical facilities are required to provide a “Good Faith Estimate” to patients not planning to use insurance. This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. Please let your provider know if you plan to seek services as a self-pay client, and this can be provided to you. For more information go to:\u00a0https:\/\/www.cms.gov\/nosurprises.<\/a>

<\/p>

Questions Regarding House Bill 4224<\/h4>

For questions related to House Bill 4224 or consumer access requirements under Texas law, Texas Health and Human Services may be contacted at:<\/p>

HCR_PRU@hhs.texas.gov<\/a><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The Texas Compliance document outlines procedures for addressing client-clinician issues, reporting fraud, and violating clinical regulations. It provides contact information for relevant authorities and explains the retention period for patient records. Additionally, it notes the requirement for Good Faith Estimates for self-pay patients and information regarding House Bill 4224.<\/p>\n","protected":false},"author":272882261,"featured_media":96,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-508","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgSJVi-8c","jetpack-related-posts":[],"rttpg_featured_image_url":{"full":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?fit=1880%2C1253&ssl=1",1880,1253,false],"landscape":["https:\/\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp",1880,1253,false],"portraits":["https:\/\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp",1880,1253,false],"thumbnail":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?fit=300%2C200&ssl=1",300,200,true],"large":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?fit=800%2C533&ssl=1",800,533,true],"1536x1536":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?fit=1536%2C1024&ssl=1",1536,1024,true],"2048x2048":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?fit=1880%2C1253&ssl=1",1880,1253,true],"newspack-article-block-landscape-large":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=1200%2C900&ssl=1",1200,900,true],"newspack-article-block-portrait-large":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=900%2C1200&ssl=1",900,1200,true],"newspack-article-block-square-large":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=1200%2C1200&ssl=1",1200,1200,true],"newspack-article-block-landscape-medium":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=800%2C600&ssl=1",800,600,true],"newspack-article-block-portrait-medium":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=600%2C800&ssl=1",600,800,true],"newspack-article-block-square-medium":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=800%2C800&ssl=1",800,800,true],"newspack-article-block-landscape-intermediate":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=600%2C450&ssl=1",600,450,true],"newspack-article-block-portrait-intermediate":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=450%2C600&ssl=1",450,600,true],"newspack-article-block-square-intermediate":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=600%2C600&ssl=1",600,600,true],"newspack-article-block-landscape-small":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=400%2C300&ssl=1",400,300,true],"newspack-article-block-portrait-small":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=300%2C400&ssl=1",300,400,true],"newspack-article-block-square-small":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=400%2C400&ssl=1",400,400,true],"newspack-article-block-landscape-tiny":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=200%2C150&ssl=1",200,150,true],"newspack-article-block-portrait-tiny":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=150%2C200&ssl=1",150,200,true],"newspack-article-block-square-tiny":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?resize=200%2C200&ssl=1",200,200,true],"newspack-article-block-uncropped":["https:\/\/i0.wp.com\/therapyintx.com\/wp-content\/uploads\/2025\/10\/pexels-photo-1454752.webp?fit=1200%2C800&ssl=1",1200,800,true]},"rttpg_author":{"display_name":"Lindsay Merrell","author_link":"https:\/\/therapyintx.com\/author\/lindsay0b904677f8"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"The Texas Compliance document outlines procedures for addressing client-clinician issues, reporting fraud, and violating clinical regulations. It provides contact information for relevant authorities and explains the retention period for patient records. Additionally, it notes the requirement for Good Faith Estimates for self-pay patients and information regarding House Bill 4224.","_links":{"self":[{"href":"https:\/\/therapyintx.com\/index.php?rest_route=\/wp\/v2\/pages\/508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/therapyintx.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/therapyintx.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/therapyintx.com\/index.php?rest_route=\/wp\/v2\/users\/272882261"}],"replies":[{"embeddable":true,"href":"https:\/\/therapyintx.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=508"}],"version-history":[{"count":10,"href":"https:\/\/therapyintx.com\/index.php?rest_route=\/wp\/v2\/pages\/508\/revisions"}],"predecessor-version":[{"id":518,"href":"https:\/\/therapyintx.com\/index.php?rest_route=\/wp\/v2\/pages\/508\/revisions\/518"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/therapyintx.com\/index.php?rest_route=\/wp\/v2\/media\/96"}],"wp:attachment":[{"href":"https:\/\/therapyintx.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}